What is QuickBooks Error 15222 all about?
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Thread: What is QuickBooks Error 15222 all about?

  1. #1
    Junior Member
    Join Date
    Jul 2020

    What is QuickBooks Error 15222 all about?

    While downloading a payroll or attempting QuickBooks update, if the process is not completed successfully, then QuickBooks error 15222 is displayed. Error refers to maintenance release error or payroll update error with QuickBooks. QuickBooks errors 15222, make it difficult for users to execute routine tasks and therefore disrupt regular workflow activities.
    What are the reasons for QuickBooks Error 15222 occurrence?

    • The download is interrupted by anti-malware, anti-spyware or any other virus protection software, resulting in denial of permission to download. This happens because the anti-virus software assumes the download or update to be a threat and therefore does not permit its progress.
    • The digital signature fails to get registered by the Internet Explorer function and hence the download is not able to progress
    • Any other reason for failure to verify digital signature of the downloads thereby interrupting it
    • Incompatible browser that does not support QuickBooks.

    How to resolve QuickBooks error 15222?

    • If the problem is caused due to blocking by anti-spyware:

    1. Modify the anti-virus software to exempt the files qbw32.exe and qbupdate.exe and the domains: Quickbooks.com, Intuit.com and Payroll.com.
    2. Once exempted, the anti-malware software will not interrupt QuickBooks updates or payroll downloads.

    • If it is due to digital signature verification issues:

    1. Close any open QuickBooks
    2. Locate the file QBW32.exe using Windows Search
    3. Right-click the file and select Properties
    4. Lick the Digital Signature tab and ensure Intuit, Inc. is selected.
    5. Click details and then click View Certificate in the Digital Signature window.
    6. Click Install in the Certificate window.
    7. Keep clicking Next and finally click Finish.
    8. Restart the system and open QuickBooks again.
    9. Verify if the error is resolved.

    In case the error is encountered, the user can try using the above procedure to rectify the issue. In case the user is unable to resolve it by himself/ herself, he/she can contact QB Premier Support at our QuickBooks premier support phone number 1-888-660-0607 and get the best assistance from our professional QuickBooks ProAdvisor to resolve the problem.

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  3. #2
    Junior Member
    Join Date
    Oct 2020
    In the initial stage, we have to shut down the QuickBooks Desktop. It should be done in the initial stage because if Quickbooks is open, then the Digital Signature tab will not be seen.
    In the next step, we have to do right click on QBW32.exe which is located in C:\ Program Files\ Intuit \ QuickBooks and select Properties.
    Then we need to click the Digital Signature tab. In this case, it should be made sure that Intuit, Inc. is chosen in the signature list.
    The next step will be to select Details and in the Digital Signature Details window, we should click on View Certificate.
    Then in the Certificate window, Install Certificate should be clicked on.
    We should keep on clicking the “Next” button until the message “Finish” is popped up.
    After the full procedure, restart the computer, open QuickBooks and download the update again.

    Hope this information helps you.

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